Run · Managed IT Services
Your whole IT department,minus the payroll.
We take ownership of the computers, servers, network and cloud accounts your business runs on — watching them around the clock, fixing problems before your team notices, and answering the phone when they do.
Overview
Most small and mid-sized businesses in the West Valley don't need a full-time IT employee; they need the outcome of one, with the depth of an entire team behind it. That is what managed IT is. Instead of paying by the hour when something breaks, you pay a predictable monthly fee and we are accountable for keeping things running.
Every engagement starts with a full inventory: every device, account, license, warranty and password vault entry, written into documentation you own. From there we put monitoring agents on your machines, standardize security settings, and set a patch schedule that keeps Windows, macOS and third-party apps current without interrupting your workday.
What's included
Everythingthat's included.
Your entire IT environment monitored, patched, supported and documented for one flat monthly fee.
24/7 monitoring & alerting
Agents on every workstation and server report disk health, failed updates, offline devices and suspicious behavior to our team around the clock.
Patch management
Operating system and third-party updates tested and pushed on a set schedule, with reporting that shows exactly what was installed where.
Unlimited help desk
Call, email or submit a ticket as often as you need. No per-incident billing, no surprise invoices for 'just one quick question.'
Endpoint security stack
Next-generation antivirus with endpoint detection and response, DNS filtering and disk encryption, configured and watched by people.
Vendor management
We deal with your internet provider, printer company and line-of-business software vendors so you don't sit on hold.
Documentation you own
Network diagrams, asset lists, admin credentials and procedures kept current in a portal you can always access.
How it works
Four steps,no surprises.
Assess
A no-cost walkthrough of your environment and a written report of risks and quick wins.
Onboard
Two to four weeks to deploy agents, document everything and close the most urgent gaps.
Stabilize
Standardized settings, backups verified, patching on schedule, help desk live for your team.
Improve
Quarterly reviews with a roadmap, budget forecast and security scorecard.
What changes
- 01One number to call for every technology problem
- 02A fixed monthly cost you can plan around
- 03Fewer interruptions, because issues get fixed before they spread
FAQ
Commonquestions.
How is managed IT priced?
Per user or per device each month, based on what you need covered. You get a written, all-in quote after the free assessment, so there are no hourly surprises.
Do we have to sign a long contract?
Our standard agreement is month-to-month after a 90-day onboarding period. We would rather earn the renewal than lock you in.
Can you work with our existing software vendors?
Yes. We coordinate directly with the vendors behind your practice-management, accounting or ERP software and open tickets on your behalf.
Pairs well with
All services
Let's look at yourmanaged it together.
A one-hour, no-obligation IT and security assessment. You get a written report of risks and quick wins, whether or not you hire us.
Book a free assessmentFree · No obligation · Written report